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The Office is Dying. It’s Time to Rethink How We Work.

Summary, books mentioned, transcript quotes, and timestamps for The Office is Dying. It’s Time to Rethink How We Work. on The Ezra Klein Show.

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The Office is Dying. It’s Time to Rethink How We Work. mentions In the Age of the Smart Machine by Shoshana Zuboff, Out of Office by Anne Helen Peterson and Charlie Warzel, Liquidated, An Ethnography of Wall Street by Karen Ho, and Out of Office, The Big Problem and Bigger Promise of Working from Home by Charlie Warzel and Helen Peterson with timestamps, quotes, and episode context.

3 books from this episode

I think it's a really important book.

Out of Office
Anne Helen Peterson and Charlie Warzel

And late last year, Warzel and Peterson, who are a couple, I should add, published, an excellent new book together called Out of Office, The Big Prob…

It is a fantastic and incredibly readable book.

Episode summary
Over the past year, many places have returned to something approximating a prepandemic normal. Restaurants are filling up again. Airports and hotels are packed. Even movie theaters have made a comeback. But that hasn’t been the case for the office. Only about a third of office workers are back in the office full time. And that isn’t likely to change dramatically any time soon: Recent surveys asked executives about the share of their workers who would be back in the office five days a week in the future. In 2021 the response was 50 percent; now it’s down to 20 percent. But the alternatives — remote and hybrid work — come with their own problems. In many cases, remote work has become synonymous with meeting fatigue, the collapse of work-life balance, overwhelming amounts of email and Slack messages and awkward attempts at social connection. And hybrid work setups often represent what some have called the worst of both work worlds: long commutes to half-empty offices, just to sit on Zoom calls all day. That leaves office workers in what feels like a work purgatory: The office is dying, but a new, viable model of work has yet to be born. And that liminal space raises all sorts of new questions: What is the office actually for? What will the postoffice future of work look like? And if the future of work means working from home in some capacity, how do we make that future better for everyone involved? Those questions are at the center of Anne Helen Petersen and Charlie Warzel’s book, “Out of Office: The Big Problem and Bigger Promise of Working From Home.” Petersen is a longtime culture writer who writes the newsletter Culture Study; Warzel is a veteran technology reporter who writes the newsletter Galaxy Brain for The Atlantic. In “Out of Office” they argue that the core problem with current remote and hybrid work setups is this: Workers have left the physical office, but they have taken the broken culture of the office with them. The result is widespread dysfunction but also immense opportunity: If we take this moment to rethink not only where we work but also how we work, then the possibilities are endless. Mentioned: “The Case Against Loving Your Job” by The Ezra Klein Show “Stop. Breathe. We Can’t Keep Working Like This” by The Ezra Klein Show “Think Bigger About Remote Work” by Adam Ozimek “I’m Worried About Chicago” by Matthew Yglesias "The Nowhere Office" by Julia Hobsbawm Book Recommendations: In the Age of the Smart Machine by Shoshana Zuboff The Myth of the Paperless Office by Abigail J. Sellen and Richard H. R. Harper Liquidated by Karen Ho Essential Labor by Angela Garbes This episode is guest hosted by Rogé Karma, the senior editor for “The Ezra Klein Show.” Rogé has been with the show since July 2019, when it was based at Vox. He works closely with Ezra on everything related to the show, from editing to interview prep to guest selection. At Vox, he also wrote articles and conducted interviews on topics ranging from policing and racial justice to democracy reform and the coronavirus. Thoughts? Guest suggestions? Email us at [email protected]. You can find transcripts (posted midday) and more episodes of “The Ezra Klein Show” at nytimes.com/ezra-klein-podcast, and you can find Ezra on Twitter @ezraklein. Book recommendations from all our guests are listed at https://www.nytimes.com/article/ezra-klein-show-book-recs. ​​“The Ezra Klein Show” is produced by Annie Galvin and Rogé Karma; fact-checking by Michelle Harris, Mary Marge Locker and Kate Sinclair; original music by Isaac Jones; mixing by Sonia Herrero and Isaac Jones; audience strategy by Shannon Busta. Special thanks to Kristin Lin, Kristina Samulewski, Nicholas Bloom, Adam Ozimek, Julia Hobsbawm and Sheela Subramanian.
Mention timeline

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In the Age of the Smart Machine
Shoshana Zuboff

The host mentions 'In the Age of the Smart Machine' as a significant influence in understanding the evolution of work…

Card
Out of Office
Anne Helen Peterson and Charlie Warzel

The host mentions 'Out of Office' to highlight the evolving dynamics of work and the potential for reimagining how we…

Card
Liquidated, An Ethnography of Wall Street
Karen Ho

The host mentions 'Liquidated, An Ethnography of Wall Street' as a key resource for understanding the often unspoken…

Card
Out of Office, The Big Problem and Bigger Promise of Working from Home
Charlie Warzel and Helen Peterson

The host mentions the book to highlight the ongoing evolution of work arrangements and the mixed feelings many have a…

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Essential Labor
Angela Garbus

The host mentions 'Essential Labor' to emphasize the societal significance of caregiving, particularly for children.…

Card
The Myth of the Paperless Office
Abigail J. Sellin

The host mentions 'The Myth of the Paperless Office' to illustrate how companies that focus on broader goals rather t…

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Book mentions6
Media mentions0
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Answers to common summary, books, and takeaway questions for this episode.

What is The Office is Dying. It’s Time to Rethink How We Work. about?

Summary, books mentioned, transcript quotes, and timestamps for The Office is Dying. It’s Time to Rethink How We Work. on The Ezra Klein Show.

What are the main takeaways from The Office is Dying. It’s Time to Rethink How We Work.?

These are the strongest takeaways surfaced by the transcript, summary copy, and linked mentions for The Office is Dying. It’s Time to Rethink How We Work..

  • The conversation centers on future of remote work.
  • A second recurring theme is importance of caregiving work.
  • Referenced books include In the Age of the Smart Machine by Shoshana Zuboff and Out of Office by Anne Helen Peterson and Charlie Warzel.
  • The strongest audience signal points to Individuals interested in the intersection of labor and technology and knowledge workers and remote employees.

Which books are mentioned in The Office is Dying. It’s Time to Rethink How We Work.?

In the Age of the Smart Machine by Shoshana Zuboff, Out of Office by Anne Helen Peterson and Charlie Warzel, and Liquidated, An Ethnography of Wall Street by Karen Ho are the clearest linked books in this episode, each tied back to transcript timestamps and quote cards.

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The Office is Dying. It’s Time to Rethink How We Work. keeps attracting summary-style searches because this page combines episode context, transcript quotes, book references, and direct jump links back into the audio.

Topic and sentiment signals

Aggregated from transcript-derived mention metadata for better topical navigation and citation.

Mention sentiment
Highly Recommended(4)Deep Dive(2)
Audience signals
Individuals interested in the intersection of labor and technologyknowledge workers and remote employeesAnyone who hates a culture of overworkknowledge workers and remote work advocatesIndividuals interested in social structures and caregivingbusiness leaders and organizational change advocates

Books Mentioned

The full list below is ranked by how useful each mention is to a listener: stronger recommendation language, clearer quote context, and better timestamp support rise first.

In the Age of the Smart Machine cover
Best for Individuals interested in the intersection of labor and technologyOften cited around work modernization and technology

This book is about work and the modernization and technological advances of it, focusing on the early implementation of computers and the anxiety workers felt being alienated from the world.

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Sentiment: Highly Recommended
For: Individuals interested in the intersection of labor and technology
Key quote: I think it's a really important book.
The host mentions 'In the Age of the Smart Machine' as a significant influence in understanding the evolution of work and the psychological impacts of technology on workers. Despite being written in the 80s, the book provides valuable insights into the anxieties and alienation faced by employees as technology began to reshape their roles.
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Out of Office cover
Out of Office
Anne Helen Peterson and Charlie Warzel
Best for knowledge workers and remote employeesOften cited around future of remote work

An excellent new book together called Out of Office, The Big Problem and Bigger Promise of Working from Home. It builds off their experience leaving their life in New York behind in 2017 to move to Missoula, Montana.

View mention details
Sentiment: Highly Recommended
For: knowledge workers and remote employees
Key quote: And late last year, Warzel and Peterson, who are a couple, I should add, published, an excellent new book together called Out of Office, The Big Problem and Bigger Promise of Working from Home.
The host mentions 'Out of Office' to highlight the evolving dynamics of work and the potential for reimagining how we approach remote work. The book, authored by Peterson and Warzel, provides insights from their personal experiences and is deemed increasingly relevant in today's context.
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Liquidated, An Ethnography of Wall Street cover
Best for Anyone who hates a culture of overworkOften cited around understanding Wall Street culture

An ethnography of people who work on Wall Street, elucidating the unspoken aspects of how excellence is understood in finance and consulting.

View mention details
Sentiment: Highly Recommended
For: Anyone who hates a culture of overwork
Key quote: It is a fantastic and incredibly readable book.
The host mentions 'Liquidated, An Ethnography of Wall Street' as a key resource for understanding the often unspoken aspects of Wall Street and finance culture. The book is highlighted for its readability and relevance to those critical of overwork culture.
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Out of Office, The Big Problem and Bigger Promise of Working from Home cover
Best for knowledge workers and remote work advocatesOften cited around future of remote work

This book discusses the challenges and opportunities presented by remote work, addressing the implications for the future of work.

View mention details
Sentiment: Deep Dive
For: knowledge workers and remote work advocates
Key quote: I actually think the book is even more relevant today than when it first came out almost a year ago.
The host mentions the book to highlight the ongoing evolution of work arrangements and the mixed feelings many have about remote work. It serves as a foundation for discussing the potential and challenges of working from home in today's context.
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Essential Labor cover
Essential Labor
Angela Garbus
Best for Individuals interested in social structures and caregivingOften cited around importance of caregiving work

This book argues that taking care of children is essential work for society, highlighting structural changes and individual responsibilities.

View mention details
Sentiment: Highly Recommended
For: Individuals interested in social structures and caregiving
Key quote: Angela Garbus' Essential Labor. And her argument is essentially that taking care of children is the work of a society, right?
The host mentions 'Essential Labor' to emphasize the societal significance of caregiving, particularly for children. They believe the book sheds light on how this work has been overlooked and its crucial role in community well-being.
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The Myth of the Paperless Office cover
Best for business leaders and organizational change advocatesOften cited around transition to paperless office

This book examines how companies that succeeded in transitioning to a paperless office were not actually trying to go paperless, but were focused on efficiency and intentional change.

View mention details
Sentiment: Deep Dive
For: business leaders and organizational change advocates
Key quote: the companies that succeeded in a transition to a paperless office were the ones that weren't actually trying to go paperless.
The host mentions 'The Myth of the Paperless Office' to illustrate how companies that focus on broader goals rather than just going paperless achieve greater success. This book provides valuable insights into the importance of intentional change in organizational practices.
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In the Age of the Smart Machine
The Ezra Klein Show · 1:30:13
I think it's a really important book.
Out of Office
The Ezra Klein Show · 3:51
And late last year, Warzel and Peterson, who are a couple, I should add, published, an excellent new book together called Out of Office, The Big Prob…
Liquidated, An Ethnography of Wall Street
The Ezra Klein Show · 1:32:11
It is a fantastic and incredibly readable book.
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Shop This Episode

Pick up the books after you hear them in context.

In the Age of the Smart Machine cover
Mentioned at 1:30:13
In the Age of the Smart Machine
Shoshana Zuboff

The host mentions 'In the Age of the Smart Machine' as a significant influence in understanding the evolution of work and the psychological impacts…

Direct Amazon listing · affiliate link
Out of Office cover
Mentioned at 3:51
Out of Office
Anne Helen Peterson and Charlie Warzel

The host mentions 'Out of Office' to highlight the evolving dynamics of work and the potential for reimagining how we approach remote work. The boo…

Direct Amazon listing · affiliate link
Liquidated, An Ethnography of Wall Street cover
Mentioned at 1:32:11
Liquidated, An Ethnography of Wall Street
Karen Ho

The host mentions 'Liquidated, An Ethnography of Wall Street' as a key resource for understanding the often unspoken aspects of Wall Street and fin…

Direct Amazon listing · affiliate link

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