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The Ezra Klein ShowNov 19, 2021

The Case Against Loving Your Job

Summary, books mentioned, transcript quotes, and timestamps for The Case Against Loving Your Job on The Ezra Klein Show.

Notable books mentioned: Work Won't Love You Back by Sarah Jaffe, The Managed Heart by Arlie Russell Hochschild, Retail, The End of the Myth by Greg Grandin

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Work Won't Love You Back cover
Mentioned at 3:52
Work Won't Love You Back
Sarah Jaffe

The host mentions 'Work Won't Love You Back' to highlight Sarah Jaffe's critique of the labor of love ideology that many workers, especially younge…

The Managed Heart cover
Mentioned at 15:04
The Managed Heart
Arlie Russell Hochschild

The host delves into the concept of emotional labor as articulated by Arlie Russell Hochschild in her book 'The Managed Heart.' This discussion hig…

Retail cover
Mentioned at 15:30
Retail

Ezra Klein discusses the evolving perceptions of work and its significance in people's lives, referencing Sarah Jaffe's insights. Jaffe's book, 'Wo…

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The Case Against Loving Your Job
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Episode summary, books & quotes

The Case Against Loving Your Job mentions Work Won't Love You Back by Sarah Jaffe, The Managed Heart by Arlie Russell Hochschild, Retail, and The End of the Myth by Greg Grandin with timestamps, quotes, and episode context.

Episode summary
The compulsion to be happy at work “is always a demand for emotional work from the worker,” writes Sarah Jaffe. “Work, after all, has no feelings. Capitalism cannot love. This new work ethic, in which work is expected to give us something like self-actualization, cannot help but fail.” Jaffe is a Type Media Center reporting fellow, a co-host of the podcast “Belabored” and the author of “Work Won’t Love You Back: How Devotion to Our Jobs Keeps Us Exploited, Exhausted and Alone.” Many of us, especially Gen Zers and millennials, have grown up with the idea that work should be more than just a way to make a living; it’s a vocation, a calling, a source of meaning and fulfillment. But for Jaffe, that idea is a scam, a con, a false promise. It prevents us from seeing work for what it really is: a power struggle over our time, our labor and our livelihoods. So this is a conversation about the dissonance between our expectations of what work can offer our lives and the reality of what our jobs and careers are capable of delivering; about whether work can ever really love us back. But there’s a bigger picture here, too. Workers are quitting their jobs in record numbers. Strikes are taking place across the country. In her role as a labor reporter, Jaffe has spent much of the past year interviewing workers across the country — spanning industries from retail to health care to tech — giving her insight into the shift in attitudes behind this uproar in the labor market. So that’s where we begin: Why are so many Americans radically rethinking work? We also discuss the rise of corporate virtue signaling, the threat that American consumerism poses for worker power, how the decline of religion could be contributing to the veneration of careers, why the term “burnout” doesn’t go far enough in describing the problems of modern work and how the logic of capitalism has shaped our notions of human value and self-worth. Mentioned: “Physicians aren’t ‘burning out.’ They’re suffering from moral injury” by Wendy Dean and Simon Talbot “Workism Is Making Americans Miserable” by Derek Thompson "Optimal Experience in Work and Leisure" by Mihaly Csikszentmihalyi and Judith LeFevre Undoing The Demos by Wendy Brown Dirty Work by Eyal Press Book Recommendations: Lost in Work by Amelia Horgan Farewell to the Factory by Ruth Milkman Confessions of the Fox by Jordy Rosenberg This episode is guest hosted by Rogé Karma, the staff editor for “The Ezra Klein Show.” Rogé has been with the show since July 2019, when it was based at Vox. He works closely with Ezra on everything related to the show, from editing to interview prep to guest selection. At Vox, he also wrote stories and conducted interviews on topics ranging from policing and racial justice to democracy reform and the coronavirus. Thoughts? Guest suggestions? Email us at [email protected]. You can find transcripts (posted midday) and more episodes of "The Ezra Klein Show" at nytimes.com/ezra-klein-podcast, and you can find Ezra on Twitter @ezraklein. Book recommendations from all our guests are listed at https://www.nytimes.com/article/ezra-klein-show-book-recs. “The Ezra Klein Show” is produced by Annie Galvin, Jeff Geld and Rogé Karma; fact-checking by Michelle Harris; original music by Isaac Jones; mixing by Jeff Geld, audience strategy by Shannon Busta. Special thanks to Kristin Lin.
Book mentions13
Media mentions0
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Summary, books mentioned, transcript quotes, and timestamps for The Case Against Loving Your Job on The Ezra Klein Show.

What are the main takeaways from The Case Against Loving Your Job?

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  • The conversation centers on American conception of freedom.
  • A second recurring theme is changing attitudes towards work.
  • Referenced books include Work Won't Love You Back by Sarah Jaffe and The Managed Heart by Arlie Russell Hochschild.
  • The strongest audience signal points to Workers grappling with their relationship to work and Sociology students and professionals in service industries.

Which books are mentioned in The Case Against Loving Your Job?

Work Won't Love You Back by Sarah Jaffe, The Managed Heart by Arlie Russell Hochschild, and Retail are the clearest linked books in this episode, each tied back to transcript timestamps and quote cards.

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Topic and sentiment signals

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Mention sentiment
Deep Dive(8)Highly Recommended(4)Critical Analysis(1)
Audience signals
Workers grappling with their relationship to workSociology students and professionals in service industriesWorkers and individuals interested in labor cultureIndividuals interested in labor rights and social justiceIndividuals interested in labor rights and consumer ethicsIndividuals interested in work culture and mental health

Books Mentioned

Work Won't Love You Back cover
Best for Workers grappling with their relationship to workOften cited around changing attitudes towards work

Her most recent book is aptly titled, Work Won't Love You Back. In it, she describes what she calls the labor of love ideology, a belief that work should be more than a way to make a living.

View mention details
Sentiment: Deep Dive
For: Workers grappling with their relationship to work
Key quote: Work will not and cannot love us back.
The host mentions 'Work Won't Love You Back' to highlight Sarah Jaffe's critique of the labor of love ideology that many workers, especially younger generations, have internalized. Jaffe argues that this belief leads to exploitation and disillusionment, which resonates with the host's personal struggles with work identity.
The Managed Heart cover
The Managed Heart
Arlie Russell Hochschild
Best for Sociology students and professionals in service industriesOften cited around emotional labor in flight attendants

The excerpt discusses emotional labor as defined by sociologist Arlie Russell Hochschild, particularly in the context of flight attendants.

View mention details
Sentiment: Deep Dive
For: Sociology students and professionals in service industries
Key quote: The excerpt discusses emotional labor as defined by sociologist Arlie Russell Hochschild, particularly in the context of flight attendants.
The host delves into the concept of emotional labor as articulated by Arlie Russell Hochschild in her book 'The Managed Heart.' This discussion highlights the unique challenges faced by flight attendants in managing their emotions while performing their duties.
ASIN: 0520272943
Buy on Amazon
Retail cover
Best for Workers and individuals interested in labor cultureOften cited around changing attitudes towards work

The speaker mentions profiling Anne-Marie Reinhart in a book chapter on retail, highlighting her experiences in the retail industry.

View mention details
Sentiment: Deep Dive
For: Workers and individuals interested in labor culture
Key quote: Work will not and cannot love us back.
Ezra Klein discusses the evolving perceptions of work and its significance in people's lives, referencing Sarah Jaffe's insights. Jaffe's book, 'Work Won't Love You Back,' critiques the notion that work should provide personal fulfillment and identity.
ASIN: 1009440667
Buy on Amazon
The End of the Myth cover
Best for Individuals interested in labor rights and social justiceOften cited around American conception of freedom

Greg Grandin's wonderful book, The End of the Myth, where he talks about the American conception of freedom being really wrapped up in the ability to essentially oppress others.

View mention details
Sentiment: Deep Dive
For: Individuals interested in labor rights and social justice
Key quote: Greg Grandin's wonderful book, The End of the Myth, where he sort of talks about the American conception of freedom being really wrapped up in the ability to essentially oppress others, but to specifically sort of expect service.
The host mentions 'The End of the Myth' to highlight how the American idea of freedom is intertwined with the expectation of service from others. This perspective is particularly relevant in the context of the pandemic, where the disparity in experiences among different workers has become starkly evident.
ASIN: 1250214858
Buy on Amazon
Dirty Work cover
Dirty Work
Eyal Press
Best for Individuals interested in labor rights and consumer ethicsOften cited around American consumerism and labor

I've been reading this great book recently by the journalist Eyal Press called Dirty Work, which has really helped me understand the Amazon phenomenon.

View mention details
Sentiment: Deep Dive
For: Individuals interested in labor rights and consumer ethics
Key quote: the book is centered around this idea that press calls an unconscious mandate, which is the way that we as a society refuse to look at, refuse to acknowledge the truly brutal reality of the kind of work that makes our cheap, convenient lives possible.
The host mentions 'Dirty Work' to highlight how society ignores the brutal realities of labor that support our consumer habits, particularly in relation to companies like Amazon. Eyal Press's book illustrates the concept of an 'unconscious mandate' where we outsource unpleasant work to marginalized groups, allowing us to enjoy convenience without acknowledging the costs involved.
ASIN: B08FGV8KCM
Buy on Amazon
workaholism cover
Best for Individuals interested in work culture and mental healthOften cited around workaholism and identity

Dave found this wonderful article from 1981 that was about workaholism being a new problem, describing expectations of devotion to work over family.

View mention details
Sentiment: Deep Dive
For: Individuals interested in work culture and mental health
Key quote: In 1981, this newspaper was calling this a problem. It was likening it to alcoholism.
The host discusses how the concept of workaholism has evolved into a societal expectation where work is viewed as central to one's identity. They reference a 1981 article that likened workaholism to alcoholism, highlighting the generational shift in expectations around work and its impact on mental health.
this book cover
Best for Readers interested in labor history and social justiceOften cited around American conception of freedom

The speaker expresses a belief that work should not provide meaning, emphasizing the transactional nature of work under capitalism.

View mention details
Sentiment: Critical Analysis
For: Readers interested in labor history and social justice
Key quote: It reminds me a lot of Greg Grandin's wonderful book, The End of the Myth, where he sort of talks about the American conception of freedom being really wrapped up in the ability to essentially oppress others.
The host mentions Greg Grandin's book, 'The End of the Myth,' to highlight how the American idea of freedom is intertwined with the expectation of service from others. This connection is particularly relevant in the context of the current labor dynamics and the ongoing pandemic's impact on worker rights and expectations.
ASIN: B0F7FSGBMN
Buy on Amazon
Bowling Alone cover
Bowling Alone
Robert Putnam
Best for sociologists, political scientists, and individuals interested in work-life balanceOften cited around decline of institutions

This is the basic idea behind Robert Putnam's now canonical book Bowling Alone, which discusses the decline of institutions where people used to locate meaning and fulfillment.

View mention details
Sentiment: Deep Dive
For: sociologists, political scientists, and individuals interested in work-life balance
Key quote: one of the biggest changes in American life over the last 70 years is the decline of institutions where people used to locate meaning and fulfillment and joy in their lives.
The host discusses the decline of institutions that once provided meaning and fulfillment in people's lives, referencing Robert Putnam's book 'Bowling Alone'. This decline has created a vacuum that work now fills, complicating individuals' search for purpose outside of their jobs.
ASIN: B00328WOQK
Buy on Amazon
Assad Hader cover
Best for Readers interested in political theory and social philosophyOften cited around neoliberalism and productivity

I quote Assad Hader in my book, talking about neoliberalism as a project of social engineering, pushing us to think that our worth is our productivity.

View mention details
Sentiment: Deep Dive
For: Readers interested in political theory and social philosophy
Key quote: I quote Assad Hader in my book talking about it as like a project of social engineering of pushing us to think that our worth is our productivity.
The host mentions Assad Hader to illustrate how neoliberalism has redefined human worth in terms of productivity. This perspective highlights the detrimental effects of this philosophy on social institutions and community connections over the past 40 years.
The New Deal arts programs cover
Best for Individuals interested in social policy and community artsOften cited around New Deal arts programs

I write about the New Deal arts programs in my book, which paid for community art centers and artists to teach classes.

View mention details
Sentiment: Highly Recommended
For: Individuals interested in social policy and community arts
Key quote: If I could revive one thing from the New Deal, it would be this.
The host highlights the significance of the New Deal arts programs in fostering community engagement and creativity during a time of economic hardship. They express a desire to revive these programs as a means to enhance social connections and cultural appreciation.
ASIN: 0271094931
Buy on Amazon
Lost in Work cover
Lost in Work
Amelia Horgan
Best for Individuals interested in labor issues and critical perspectives on workOften cited around critical thinking about work

A recent book that is dense and full of wonderful things, providing an introduction to thinking critically about work.

View mention details
Sentiment: Highly Recommended
For: Individuals interested in labor issues and critical perspectives on work
Key quote: I want to start off with a recent book called Lost in Work by Amelia Horgan.
The host mentions 'Lost in Work' to highlight its dense and insightful content that encourages critical thinking about labor issues. They suggest it as a valuable companion to their own work and a standalone resource for understanding the complexities of work.
ASIN: 0745340911
Buy on Amazon
Farewell to the Factory cover
Best for Individuals interested in labor sociology and work dynamicsOften cited around Labor and work conditions

A couple decades ago, this book discusses factory work and people's relationships to it, especially when factories close down.

View mention details
Sentiment: Highly Recommended
For: Individuals interested in labor sociology and work dynamics
Key quote: Another one that I love is from a couple decades ago, it's called Farewell to the Factory by Ruth Milkman.
The host mentions 'Farewell to the Factory' to highlight the sociological aspects of factory work and its impact on workers when factories close. This book serves as a critical resource for understanding the dynamics of labor and the changes in work environments over time.
ASIN: 0520206789
Buy on Amazon
Confessions of the Fox cover
Confessions of the Fox
Jordi Rosenberg
Best for Readers interested in labor issues and fictionOften cited around importance of fiction

A novel that the speaker is obsessed with, described as a brilliant book.

View mention details
Sentiment: Highly Recommended
For: Readers interested in labor issues and fiction
Key quote: I'm absolutely obsessed with Jordi Rosenberg's book, Confessions of the Fox, which is just a brilliant, brilliant, brilliant book.
The host mentioned 'Confessions of the Fox' to emphasize the significance of fiction and art in understanding complex themes related to work and society. The host expressed a strong admiration for the book, highlighting its brilliance and impact.
ASIN: 0399592288
Buy on Amazon

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